Phishing Emails from "Tech Support" for Your Website

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We've recently seen a rash of phishing emails that seem to be getting confused as potentially legitimate emails from us. The emails typically look something like this:

Dear user of the mydomain.com mailing service!

We are informing you that because of the security upgrade of the mailing service
your mailbox ([email protected]) settings were changed. In order to apply the
new set of settings click on the following link:
http://mydomain.com/owa/service_directory/[email protected]&from=mydomain.com&fromname=info

Best regards, mydomain.com Technical Support.

The From email address for these messages vary widely, but often have some sort of tech support or customer service association to it. These emails are usually sent to any publicly exposed email addresses that you have on your website.

These emails are not from us and are either phishing attempts or attempts to install malware on your computer. If you get any of these emails, you should delete them immediately. If you click on the link, do not provide any personal information or follow any instructions that they ask you to follow. 

Clicking on the link in these emails will send you to a page that may look like the following image.

 

Any official tech support email coming from Hyperlinked Web Services will come from [email protected] and we will never send out a mass email message asking you to install something to update a security setting or login to update your user information.


Hyperlinked Web Services - Campbell, CA © 2003-2018